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Spedizione · Policy

Shipping policy

Last updated 12 October 2026

Where we ship

We ship to all serviceable PIN codes in India through reputed courier partners. International shipping is available for trade orders on request.

Charges

  • Standard shipping: free on orders above ₹5,000 (after discounts); ₹250 below that.
  • Express shipping to metro cities: ₹350.
  • Cash on delivery: ₹99 fee, available on orders up to ₹15,000.

Timelines

  • Ready pieces are dispatched within 2–3 working days of order confirmation (or payment, where applicable).
  • Delivery takes 4–9 working days after dispatch depending on location; metros are usually faster.
  • Made-to-order pieces show their production time on the product page.

Tracking

A tracking link is sent by email and WhatsApp once your order is dispatched.

Damage in transit

Every order is packed in double-walled cartons. If anything arrives damaged, email photos of the product and outer box to info@dryshades.com within 48 hours of delivery and we will replace it at no cost, or refund it if a replacement isn’t possible.

Undelivered orders

If a shipment is returned to us because the address was incorrect or the recipient was unavailable after three attempts, we will contact you to arrange re-delivery. Re-shipping charges may apply. Prepaid orders that cannot be delivered are refunded minus shipping costs.