Domande · FAQ
Good to know.
Where do you deliver?
Across India, to every serviceable PIN code. Free standard shipping above ₹5,000; ₹250 below. Express to metros for ₹350. International shipping on request for trade orders.
How do I pay?
UPI, credit and debit cards, net banking and wallets, cash on delivery up to ₹15,000 (+₹99), or UPI/bank transfer after we confirm stock.
Are prices inclusive of GST?
Yes. Every order comes with a GST invoice from Dryshades Private Limited. Add your GSTIN at checkout to claim input credit.
How long does delivery take?
Ready pieces dispatch in 2–3 working days and arrive 4–9 working days later. Made-to-order rugs, furniture and mirrors take 3–12 weeks; the time is shown on each product.
What if something arrives damaged?
Send photos within 48 hours of delivery to info@dryshades.com and we replace it free.
Can I return a piece?
Yes, within 7 days of delivery if unused and in original packing. Made-to-order and custom pieces cannot be returned. See the returns policy.
Why do pieces vary from the pictures?
Everything is made by hand. Expect small differences in colour, grain, print alignment and size (±3%). Product images are illustrations of the design.
Do you make custom sizes?
Yes, for rugs, mirrors, lighting, brassware and textiles. Use the trade form with your requirement.
Do you offer corporate gifting?
Yes, from 25 units with logo cards and packaging, and individual dispatch to employees.
I’m an artisan. Can I sell through Luranio?
We are always looking for makers with consistent quality. Write to us via the contact page, choose “Maker partnership”, and share your craft, town and photos.
Still have a question? Contact us.